AGParts is experiencing rapid growth and is seeking a full time Quality Assurance Technician to join our dynamic team. The QA Technician tests, repairs, grades, diagnoses, and sorts a large variety of computer components. Our objective is to hire, train and retain!

AGParts Worldwide is dedicated to delivering high quality support to schools across the United States for their Chromebook 1:1 Program and notebook computers. Over 6,000 school districts across the U.S. have chosen AGParts as their partner for device management and support.

• Accurately answer technical questions for sales, purchasing, receiving departments and/or customers.
• Troubleshoot technical issues and repair improperly functioning devices and/or electronic components.
• Test replacement orders accurately and efficiently when needed by shipping/receiving staff.
• Properly grade, separate, and document tested parts accurately.
• Meet production schedules and deadlines according to quality standards as assigned via daily, weekly team and individual goals.
• Multi-task, prioritize, and work in a flexible and changing environment with multiple competing deadlines
• Effectively communicate (oral, written, visual and verbal) findings and maintain good relationship with co-workers, shipping/receiving staff, sales team, and supervisor daily
• Interpret written instructions and schematics, and follow detailed verbal directions
• Perform basic mathematical calculations
• Utilize testing machines and a variety of hand tools with a high level of manual dexterity
• Research and maintain a current, working knowledge of technical information and testing equipment
• Complete data entry of logs and forms on an internal computer system
• Learn multiple tasks, cross train, and perform job functions in other departments, as needed
• Accurately perform job duties with minimal supervision
• Work effectively using low-power magnification, and see details within a close range
• Perform warehouse duties when necessary (move up to 70lb boxes, use pallet jack, trash duties, basic organization, cardboard compactor, recycling scrap parts, cycle counting inventory).
• Adhere to AGParts Operational policies and procedures during daily shift.
• Alert IM of any activity that is not conducive of a productive work environment for any actions of a repetitive nature.

MINIMUM REQUIREMENTS

• Minimum of two years of experience
• Knowledge of basic math
• Near vision-ability to see details at close range
• Finger dexterity-ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
• Active learning-understanding the implications of new information for both current and future problem-solving and decision-making
• Documenting/recording information-observing, receiving, and otherwise obtaining information from all relevant sources
• Establishing and maintaining interpersonal relationships
• Possess technical aptitude
• Ability to maintain a safe work area
• Technical knowledge of Chromebooks and Apple products a plus